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How do I confirm my email address?

A link received by email confirms your address. Until it is clicked, two account actions stay closed. Here is what to do if the message does not arrive.

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When you sign up, Napiro sends an email with a confirmation link. Until you click it, a banner on your account page reminds you, and two actions stay closed: linking an Apple, Google or Microsoft account, and enabling two-factor authentication.

Click the link from the browser you signed up in: your address is confirmed straight away. From another device, or if you are no longer signed in, Napiro asks you to choose a new password. This is deliberate: it protects the account if someone else had created it with your address.

If you created your account from the ā€œCreate my pageā€ flow, it has no password: the link signs you in directly, from any device, and puts your page online. To set one later, use the forgotten-password link on the sign-in screen.’

The email does not arrive

  1. Check your junk folder. The sender is no-reply@napiro.com.
  2. On your account page, use ā€œResend the confirmation emailā€. A short delay applies between two sends.
  3. If the address has a typo, fix it in the same place: a new link goes to the corrected address.
  4. The link is valid for a limited time. Once it has expired, send a new one.

Changing your address later

From your account page, enter the new address, then follow the links received by email. A confirmation on the old address may also be requested. Until it is confirmed, the old address is the one you sign in with.

The My profile page: the email address, its Verified mark and the Edit button

A question before you start? Napiro is free during the trial.

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